FAQs

How do I export data on a routine basis?
Let's say that you need to export data on a daily basis about what is happening at each of your locations. You need to know who was on-site and if that...
Wed, 17 Feb, 2021 at 4:03 PM
How Do We Handle Scheduled Visitors?
Many organizations have a need to screen and store records of people that entered/exited the facility and when. A visitor is neither an employee, student, n...
Thu, 4 Feb, 2021 at 2:15 PM
How Do We Handle Unannounced Visitors
Not all visitors come on a planned schedule. The unannounced visitor process will allow these guests to send themselves a screening, that will then be added...
Wed, 17 Feb, 2021 at 8:49 PM
How to Handle Visitors
Visitor Types Clear To Go! offers two default types. These can be edited to meet your need and/or new types can added. Begin by clicking your name a...
Wed, 17 Feb, 2021 at 11:50 AM
How to Prevent Someone From Screening After Failing
You can set to allow or prevent an individual from screening a second time after they have failed. 1. Select your name at the top right. 2. Se...
Tue, 16 Feb, 2021 at 9:42 AM
Important Change to "Screening Valid For" Setting
Currently when a Location is created, the length of time that the screening is valid for is a setting by the Location. This function is being moved to the S...
Wed, 30 Sep, 2020 at 3:25 PM
Important Change to Mass Import
The functionality of using a .CSV file to mass import student/employee records will change to better meet the needs of the user. Under the new config...
Thu, 18 Feb, 2021 at 10:54 AM
Location Reports
From the Locations page, clicking options reveals two reports. Both reports can be helpful in contact tracing and this data can be exported automatically fo...
Thu, 3 Dec, 2020 at 3:26 PM
Making Use of the Dashboard
The Dashboard is the first page users are taken to when the log in to the Clear To Go! web application. You can also navigate there from anywhere on the ...
Tue, 16 Feb, 2021 at 4:06 PM
Managing Contractors
The Contractors page can be used to manage contractors and temporary employees working at your organization. Contractors are different from employees in tha...
Thu, 18 Feb, 2021 at 10:59 AM