There are 3 basic steps to setup the Mobile App to complete the screening process.


1. Download

2. Sign In

3. Screen

4. Submit Vaccination / Test Results (if required)


Minimum Device Software for Full Mobile App Functionality
Android 5.0 or lateriOS 13 or later

Download the App


The app can be downloaded from Google Play or the Apple App Store by searching for 'Clear To Go'. 


Google Play - AndroidApple App Store - iPhone


Or you can follow this link to download the app directly .





Sign In



1. Once the app is downloaded, it will ask you to sign in. You can sign in using one of three methods: Mobile Number, Email, My Employee ID. Clear To Go! recommends using Mobile Number to link. If you have issues linking with a method, contact your organization for which field should be used.


There are three types of users that use the Mobile App: Employees/Contractors, Students, Parents of Student. Find the type that best fits you. 



Employees/ContractorsStudentsParents of Students
Use the Mobile Number, Email, ID# on your Employee/Contractor record in the Clear To Go! systemUse the Mobile Number or Email on your Student record in the Clear To Go! systemUse the Mobile Number or Email of the Parent/Guardian listed on the Student record in the Clear To Go! system
If you are unsure what Mobile Number or Email is listed on the account you are trying to sign in with, please contact your organization directly.


Additional note for parents: When your student's account was added by the school, you will receive an email asking you to set your screening preference. Your choices are Student or Parent/Guardian. Once these are set, you can sign into the app using Student info or Parent info.



When signing in using mobile number or email, the user will be asked to enter a verification code. That code will be sent to the user via SMS text message or email depending on the method they are using to sign in. Enter this code into the App to complete the sign in process.



Once signed in, you will see a message that shows 'Linked Successfully'.



2. It will then prompt you to set the Location Services & Notification permission for the Mobile App. 


Notifications

  • In order to receive the daily reminder notifications, Notifications must be enabled.


Location Services

  • Some organizations are using geofencing to log arrival and departure times of Employees/Students. Some organizations are not. Ask your organization if you need this permission enabled for the app.


  • If they ask you to enable it, be sure to select 'Allow all the time'.
  • If they are not using geofencing, you may select 'Deny'.


More on Location setting for your phone:




Selecting the Location icon on the lower left will show which Locations you are assigned to that are also using the geofencing features.



Screening Process


Once signed in, you're ready! Your organization will send out regular notifications to remind you to complete the screening process. When the notification is sent, you will see a Push Notification from Clear To Go!


1. Open the app and select Badges/Screening


2. You will see the organization name with the prompt to complete the screening. Select "Screen" to begin.


Example of Employee screening pendingExample of an Employee screening passed. This person screens themselves. Each person linked on a device will show like this, and can be seen by swiping through the badges.



3. Once you've answered all the questions, you will be given the opportunity to review your answers. If they are accurate, select Submit. You can change your answers by selecting Revise and restart the screening process.



4. Upon completion, you will see a result. Non-passing results may be Fail: Exposure, Fail: Symptomatic, Fail: Travel, or On-Site Screening Required. Follow your organizations instructions for these results. 


If your result is Clear to go! you will receive a green badge showing that you've passed. This badge can be shown to personnel upon your arrival to verify that you have passed the screening. 


On the badge is a QR code. If your organization is using a scanner to check users in/out, that code can be scanned upon arrival to your organization to check you in. It can then be scanned again to check out.



Compliance


If your organization is providing Compliance Instructions for employees, this can be found by tapping the question mark icon in the top right hand corner.





Submitting Test Results and Vaccinations


Test Results


If your organization is asking for Test Results to be submitted, you can do so via the "Submit Test Results" button on the home page of the mobile app.


You can select organization, and the result of your test:



Then, you select the date of your test, and any additional info and/or images of your result.



Once your Test Result has been submitted, you will see the following message:


Finally, depending on whether your submission was approved or rejected, you will receive one of the two notifications:




Vaccinations


If your organization is asking for vaccination proof, or for proof of exemption, you can do so via the Submit Vaccination button, also on the home page of your mobile app.


First, you will be asked what vaccine you are reporting for, and the manufacturer of the vaccine:



Then, you will be prompted to add any additional information and/or documentation.




Once submitted, you will receive this message:



Finally, depending on whether your submission was approved or rejected, you will receive one of the two notifications:




Submission Status


If you'd like to know the status of your submission, you can now click the feature "Submission Status" on the home page of the app:



Here, you can view your Test Result and Vaccination submissions, and view when they were submitted and approved/rejected.


Questions? Email us at support@cleartogo.co